Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your books must be in the same condition that you received it with no affixed processing labels.
To start a return, you can contact us at staff@mitchelllanepub.com. Please note that returns will need to be sent to the following address: 2001 SW 31st Ave. Hallandale, FL 33009
Returns will be sent at buyer's shipping expense and a credit will be issued on your account or a replacement title will be sent.
Contact us for any return questions at staff@mitchelllanepub.com or 800-223-3251 x. 801
Damages and issues
Please inspect your order upon reception and contact us immediately if any of the books are damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Books that are labeled or processed are not returnable. Please contact us at staff@mitchelllanepub.com or 800-223-3251 if you have questions or concerns about your specific item.